Everything you need to know about our mini and life-size replicas, figurines, cosplay props, shipping, returns, and care. Can’t find your answer? Email us at support@auraskins.co.
Products & Collection
What does AuraSkins sell?
We make collectibles and props for gamers, anime fans, and cosplayers: mini and life-size weapon replicas (including CS2 and Call of Duty), figurines from games, anime, and movies, cosplay masks, helmets, and full cosplays, plus jewelry and accessories. You can browse the whole range in our full catalog.Are your weapon replicas and props functional?
No. Our replicas, katanas, and props are display pieces and cosplay accessories only. They are not functional and should not be treated as working weapons or tools, unless a specific product description states otherwise. Please handle and display them responsibly.
What are your figurines and replicas made of?
Materials vary by product and are listed on each product page. Most figurines and mini replicas are made from durable resin or PVC-type materials, while larger props use a mix of resin, plastic, and sometimes metal detailing. If you want to confirm the material for a specific item before ordering, email support@auraskins.co.
What’s the difference between a mini replica and a life-size replica?
A mini replica is a desk-scale collectible made for display on a shelf or setup. A life-size replica is a full-scale prop, like our real-life-size CS2 weapon skins. Both are display pieces, not functional items.
Are your CS2 skins accurate to the in-game designs?
Our CS2 pieces are made as faithful fan tributes to the in-game finishes, so the look and paint style match the skins you know. They are original fan-made collectibles and are not official Valve or Counter-Strike products. See the full range in our Counter-Strike collection.
How detailed and good quality are your products?
Our pieces are made as premium display collectibles, with the paint and detailing you’d want on a shelf or in a cosplay setup. Every product page shows real photos so you can see the finish before you buy. If anything arrives not as described, we’ll make it right.
Do you restock sold-out items?
Often, yes. Stock on popular figurines and replicas comes and goes. Email us at support@auraskins.co with the item you want and we’ll let you know if and when it’s coming back.
Shipping & Delivery
Where do you ship?
We ship worldwide. That includes the United States, Canada, Australia, the United Kingdom, all EU countries (Germany, France, Netherlands, Sweden, Norway, Denmark, Switzerland and more), the UAE, South Africa, New Zealand, Turkey, and many other destinations. If you’re not sure we reach your country, email support@auraskins.co and we’ll confirm.
How long until my order ships?
Orders are processed within 3 to 5 business days before they’re dispatched. You’ll get a confirmation as soon as your order is on its way.
How long does delivery take?
Delivery takes 7 to 12 business days after dispatch. In short: Processing 3-5 days, Shipping 7-12 business days. Full details are on our Shipping Policy page.
Do you offer free shipping?
Yes. We offer free shipping on all orders over $50. Orders under that have a standard shipping rate shown at checkout.
Can I get my order faster?
Yes. You can choose a faster shipping option at checkout. If you need it quicker than that, email support@auraskins.co before ordering and we’ll see what we can arrange.
How do I track my order?
You’ll receive a tracking link by email as soon as your order ships, and you can check the status any time on our Track My Order page.
Will I have to pay customs or import duties?
For most destinations, no. On some international orders, local customs or import fees may apply depending on your country’s rules. Any such charges are set by your local authorities and are the buyer’s responsibility. If you’re unsure, check your country’s import thresholds before ordering.
Returns & Refunds
What is your return policy?
You can request a return within 14 days of delivery. Items must be returned in their original condition using a tracked shipping method, and return postage is covered by the customer. Full conditions are on our Refund Policy page.
My order arrived damaged or wrong — what should I do?
We’ll sort it out. Email support@auraskins.co within 14 days of delivery with photos of the damage and your order number, and we’ll re-ship any damaged items to you for free.
Can I change or cancel my order?
Contact us as soon as possible. If your order hasn’t entered processing or shipping yet, we can usually change or cancel it. Once an item is dispatched, we can’t stop it, but you can still use our return process.
Can I return a custom cosplay or made-to-measure item?
Custom and made-to-measure cosplays are produced specifically for you, so they’re reviewed case by case rather than falling under the standard return window. If there’s an issue with a custom piece, email support@auraskins.co and we’ll help.
Care & Display
How do I care for my figurine or replica?
Dust it with a soft, dry cloth or a soft brush for detailed areas, and keep it out of prolonged direct sunlight so the paint stays vivid. Avoid harsh chemicals and don’t submerge painted pieces in water.
How should I display a life-size weapon replica?
Life-size replicas look best on a wall mount or a sturdy stand, out of direct sunlight. Because they’re realistic display pieces, keep them indoors and out of public view, and store them safely away from children. They are not functional and shouldn’t be carried or brandished in public. Browse the range in our life-size replicas collection.How do I care for a cosplay mask or costume?
Spot clean masks and props with a damp cloth rather than soaking them, and let them air dry fully. Store masks on a form or stuffed to hold their shape, and keep fabric costumes folded or hung away from damp. Check the product page for any item-specific care notes. See more in our cosplay collection.Custom Orders
Do you make custom orders?
For most items like mini replicas and collectibles, we don’t offer customization. But if you need a custom-size cosplay or costume made to your measurements, reach out to support@auraskins.co and we’ll see what we can do for you.
Can you source a character or figure you don’t stock?
Sometimes, yes. If there’s a game, anime, or character you’d love to see, email support@auraskins.co with the details and we’ll tell you whether we can get it.
About Our Products
Are your products official or licensed?
No. All our products are fan-made collectibles and props. We are not affiliated with, endorsed by, or officially connected to any game studio, anime studio, or brand, and all trademarks and intellectual property belong to their respective owners. You can read the full Legal Notice for details.
Is it legal to own a weapon replica?
Our weapon replicas are non-functional display items, not real or working weapons. That said, rules on replica and imitation items vary by country and region, so it’s the buyer’s responsibility to check local laws before ordering. If you have a question about a specific item, email support@auraskins.co.
Still need help?
We’re happy to help with product questions, custom cosplays, or anything else.
Contact us